Data through FY2026 Q3 (Jun 30, 2026)
Customer Escalations Engineer
Occupation profile for Customer Escalations Engineer covers 20 filings across the reporting window. FY2026 certified median offer: $127,100.
- FY2026 certified median
- $127,100
- Total filings
- 20
- FY2026 25th–75th percentile
- $114,200–$134,164
- Top employer
- Cisco Systems, Inc.
| Fiscal year | Filings | Median | 25th percentile | 75th percentile |
|---|---|---|---|---|
| FY2024 | 4 | $130,489 | $127,506 | $132,127 |
| FY2025 | 5 | $112,000 | $112,000 | $125,400 |
| FY2026 (Q1–Q3) | 11 | $127,100 | $114,200 | $134,164 |
FY2026 is partial (*). Its filing totals are not comparable to a full fiscal year.
Median offer by fiscal year
Top employers
- Cisco Systems, Inc.20 filings
Top cities
- San Francisco8 filings
- Chicago6 filings
- Seattle2 filings
- Denver1 filings
- Doral1 filings
- Palm Coast1 filings
- Bonney Lake1 filings
Filings by employer and title
Prevailing wages by area and occupation
The OFLC wage year runs from July through June. Worksites use the area of the most frequently reported county with a matching wage area for their city.
| Wage year | Area | SOC | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|---|---|
| 2026-27 | San Francisco-Oakland-Fremont, CAArea 41860 | 15-1244 | $90,064 | $111,966 | $133,848 | $155,750 |
| 2026-27 | Chicago-Naperville-Elgin, IL-INArea 16980 | 15-1244 | $74,131 | $91,416 | $108,701 | $125,986 |
| 2026-27 | Seattle-Tacoma-Bellevue, WAArea 42660 | 15-1244 | $73,715 | $93,059 | $112,382 | $131,726 |
| 2026-27 | Chicago-Naperville-Elgin, IL-INArea 16980 | 15-1241 | $103,002 | $124,634 | $146,266 | $167,898 |
| 2026-27 | Deltona-Daytona Beach-Ormond Beach, FLArea 19660 | 15-1244 | $60,965 | $74,152 | $87,318 | $100,506 |
| 2026-27 | Denver-Aurora-Centennial, COArea 19740 | 15-1241 | $101,691 | $123,906 | $146,120 | $168,334 |
| 2026-27 | Miami-Fort Lauderdale-West Palm Beach, FLArea 33100 | 15-1244 | $66,477 | $83,720 | $100,963 | $118,206 |
| 2026-27 | San Francisco-Oakland-Fremont, CAArea 41860 | 15-1241 | $119,434 | $146,016 | $172,578 | $199,160 |