Data through FY2026 Q3 (Jun 30, 2026)
Customer Support Specialist
Occupation profile for Customer Support Specialist covers 10 filings across the reporting window. FY2026 certified median offer: $102,550.
- FY2026 certified median
- $102,550
- Total filings
- 10
- FY2026 25th–75th percentile
- $83,856–$117,500
- Top employer
- PierianDx, Inc.
| Fiscal year | Filings | Median | 25th percentile | 75th percentile |
|---|---|---|---|---|
| FY2024 | 4 | $85,000 | $83,319 | $86,100 |
| FY2025 | 2 | $60,257 | $58,208 | $62,305 |
| FY2026 (Q1–Q3) | 4 | $102,550 | $83,856 | $117,500 |
FY2026 is partial (*). Its filing totals are not comparable to a full fiscal year.
Median offer by fiscal year
Top employers
- PierianDx, Inc.3 filings
- Coherix, Inc1 filings
- Finastra Technology Inc.1 filings
- Finzly, Inc. (fka SwapsTech Inc.)1 filings
- Megaport (USA), Inc.1 filings
- Nimble Co., LLC1 filings
- Nokia of America Corporation1 filings
- SAP America, Inc.1 filings
Top cities
- Fort Wayne3 filings
- Birmingham1 filings
- Chicago1 filings
- Boston1 filings
- Ann Arbor1 filings
- Charlotte1 filings
- Dallas1 filings
- Frisco1 filings
Filings by employer and title
Prevailing wages by area and occupation
The OFLC wage year runs from July through June. Worksites use the area of the most frequently reported county with a matching wage area for their city.
| Wage year | Area | SOC | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|---|---|
| 2026-27 | Fort Wayne, INArea 23060 | 15-2099 | $52,624 | $71,989 | $91,354 | $110,718 |
| 2026-27 | Ann Arbor, MIArea 11460 | 13-1151 | $49,691 | $62,982 | $76,294 | $89,586 |
| 2026-27 | Birmingham, ALArea 13820 | 15-1253 | $61,402 | $75,858 | $90,314 | $104,770 |
| 2026-27 | Boston-Cambridge-Newton, MA-NHArea 14460 | 43-4051 | $38,397 | $46,030 | $53,664 | $61,298 |
| 2026-27 | Charlotte-Concord-Gastonia, NC-SCArea 16740 | 15-1232 | $43,368 | $53,997 | $64,646 | $75,275 |
| 2026-27 | Chicago-Naperville-Elgin, IL-INArea 16980 | 15-1211 | $71,531 | $89,315 | $107,078 | $124,862 |
| 2026-27 | Dallas-Fort Worth-Arlington, TXArea 19100 | 13-1161 | $48,630 | $66,269 | $83,886 | $101,525 |
| 2026-27 | Dallas-Fort Worth-Arlington, TXArea 19100 | 15-1244 | $72,114 | $89,981 | $107,848 | $125,715 |
| 2026-27 | Fort Wayne, INArea 23060 | 15-2041 | $47,216 | $78,021 | $108,805 | $139,610 |